gamban® News

Diversion Page – What You Should See

For the most part, if you visit a gambling site, you will be greeted by the standard gamban® block page. This:


However, occasionally you might come across this:


There is nothing to worry about here. It is down to the the site's security certification and it's something we are trying to resolve. If you click 'advanced' and 'proceed anyway' you'll arrive at So when you see this page it just means, like the standard block/diversion page, the site is blocked from your computer.

Release date for gamban® version 3

gamban® v3 goes live on Wednesday 3rd July.

This new version is far better than previous versions in that the difficulty we have faced is creating one version of software for all complex configurations. We have had to identify different routers, ISPs, operating systems, firewalls – the scope for compatibility issues has been extremely high and this has caused problems for some users.

This new version bypasses all connection and network settings, which means there is less scope for things to go wrong.
Having tested on numerous devices under different scenarios and settings, the result has been the same: full protection, without disturbance. This is what we have been aiming for.

To ensure sustainability we are going to start charging a small amount for licences – £1 per device per month. However, many people have been using gamban® for a while now and we are happy to offer free licences to all existing customers. If you are an existing gamban® user, we will be in touch later in the week with a code that you can redeem for free continued protection.

As many people have requested, we are working hard to produce applications that will ensure adequate protection. We have identified several ways of achieving this and one way, in particular, is likely to be the best route. We expect to be able to release gamban® on iOS and Android in August. An update nearer the time will be shared.

If you wish to get in touch to discuss anything related, please email

Kind regards,

BLOG: Excessive Gambling Wales Conference 2017

The third national conference on Excessive Gambling took place this week in Cardiff, with the aim of providing an understanding of current challenges and trends tackling addictive behaviour and gambling as well as current and emerging treatment and management strategies.

The event brought together a mixture of people: individuals affected by gambling, politicians, charity representatives, academics and support organisations.

In addition to a number of other fascinating and insightful talks, Carolyn Harris MP spoke about her outstanding fight against the harm caused by FOBTs – crediting Matthew Zarb-Cousin from the Campaign for Fairer Gambling. Jack Symons, CEO of gamban® delivered a talk on how technology can help prevent gambling-related harm. Tony Franklin and Sarah Grant delivered passionate and moving talks on first-hand experience of gambling addiction which added vital context to the event.

Other speakers included Mick Antoniw AM, Prof. Simon Dymond, Prof. Rebecca Cassidy, Sarah Grant, Dr Frank Atherton, Tony Franklin, Carolin Harris MP, Dr Tim Leighton, Jenny Rathbone AM, Jack Symons, Prof. Robert Rogers, Simon Thomas AM, Prof. Carwyn Jones, Wynford Ellis Owen, Clive Wolfendale.

The key message from the event was enough is enough and it’s time we stop talking and start doing.

Thanks to the Living Room Cardiff and CAIS for organising the event, Darren Millar AM for sponsoring the event and special thanks to Wynford Ellis Owen chairing the event.

More information can be found here:

Guest Blog by Derek Webb: Understanding and Controlling Gambling

There is so much noise out there about “responsible“ gambling. It is spread by gambling operators and those acting in conjunction with them. But there is never any rational explanation of what exactly is meant by “responsible” gambling in practical terms. If “responsible” gambling means anything it must involve understanding and controlling gambling. This is an attempt to present this type of information.

Gambling can be fun but it can also be dangerous. It’s important to understand gambling before you start. Real understanding of gambling means having to think in theoretical terms. The easiest way to think about it is by working out how much you can afford to lose.

Of course, there are winners, but very few long-term winners and only at games there is a possible chance for the player to have an edge. For example, a strong poker player playing against weaker players.

Gambling losses should never be from normal savings, from borrowings, or funded by the proceeds of crime. This is precisely the route to gambling ruin.

Gambling funds should be from income only, but not of course income needed for normal living. It should only come from disposable income, the discretionary spending for leisure.

Poorer persons with lower incomes are likely to have less income and therefore less disposable income, so should allocate less to gambling losses. For example, if only 10% of income is disposable, then the maximum gambling loss should be say 10% of that amount, being 1% of the person’s total income.

A wealthier person might have 20% of income at their disposal and could feel comfortable allocating a maximum of 20% of that to gambling losses, being 4% of their total income. The average amount between 1% and 4% is 2.5% which is a good balance to work from.
If a person has a 40-hour working week then one hour is 2.5% of that time. It does not make sense to lose at gambling at a higher rate per hour than your hourly earnings rate. So, someone earning £400 per week at £10 per hour for 40 hours can afford to lose £10 per week in one hour of gambling.

It doesn't really matter whether the gambling activity is weekly or monthly or annually. The principle is to just apply the maximum time and loss over the longer period. In a 28 day-month this would be a loss of £40 over 4 hours. If it's an annual gambling trip the allocated amount would be say £500 over 50 hours.

Looking at casino table games there are differences in the pace of the games and in the house advantages in each game. If you were playing a game where there were 100 hands per hour and the house advantage is 1% then your loss per hour is 100% of your bet amount, assuming it is the same each hand. Therefore, the bet size should be £10 per hand to result in an average one hour loss of £10.

This is close to a blackjack experience if playing basic strategy with decent rules at a table with limited players. A poor strategy and / or poor rules could increase the advantage above 1%, but a full table would reduce the speed of the game.

Although the expected loss is £10, the turnover in the hour is £1,000, this means the cash funds required will very probably be somewhere between these two amounts. A common measure of loss as percentage of funds used is known as the hold percentage. With typical hold percentage being around 20% then funds required are likely to be at least £50.

This £50 is of course only an average, so it makes sense to have a gambling bankroll far greater that the average amount needed in one session. Also, the bankroll needs to cover consecutive negative sessions. A useful guide would be to start with a gambling bankroll of £500.
The way to build the bankroll is to set aside £10 per week for a year from disposable income before you ever start gambling. If you are unable to do that then maybe you are not ready to start gambling.

The type of bets placed makes a difference. Betting on red or black at odds of 1 to 1 on roulette will not be as volatile as betting on only one number per spin at 35 to 1 odds on roulette. Whilst the £500 bankroll could easily be comfortable enough for the 1 to 1 to bets it would be unlikely to be enough for the 35 to 1 bets.

In order to be able to continue gambling, you will have needed to continue to always set aside the same £10 on a weekly basis. Gambling winnings should not be spent on other items, but should be added to the gambling bankroll. This is the only way to ensure that the gambling bankroll could stay intact. Remember it doesn’t matter what the actual result is in a week. It is the theoretical loss of the £10 which needs to be replaced.

Comparison of actual games makes the theory easier to understand. The numbers are rounded estimates for simplicity. Playing baccarat or punto banco at 75 hands per hour and wagering £13 per hand for a turnover of £975 at a house advantage of 1% results in an expected loss of £9.75.

The casino table game roulette with a single zero has a 2.7% house advantage on the number bets. Playing at a full table of around 37 hands per hour, at a stake of £10 per spin will generate a turnover of £370, resulting in an expected loss of £10 per hour.

Compare this with an electronic roulette game at 180 spins per hour with the same 2.7% house advantage. Now a stake per hand of £2 per spin will generate a turnover of £360, resulting in an expected loss of £9.72 per hour.

Long term gambling losses are like death by a thousand cuts. If the game speed is increased then death comes sooner. Technology in most areas helps consumers by reducing costs or improving products. For losing gamblers, technology increases the cost of gambling losses by speeding the games up. The only way to counter this is to reduce your gambling stake.

Even where it is a remote gambling using alive dealer, the overall game pace will be quicker, meaning that stake size should be reduced.
Keeping the same stake per spin or per hand might seem boring, but it is an important control method. Doubling the stake on one spin requires halving the stake on two spins to get back on balance.

All of this information is of course theory. In any one session, you may come out well ahead or badly down. But these are not reasons or excuses to change the way you control your gambling behaviour. When gambling you are already choosing to lose cash and time. It's not sensible to lose control as well.

Students, the unemployed, persons on benefits, persons in part-time work and persons with similar limitations on disposable income generally cannot afford gambling losses and should avoid gambling. Persons under age 25 may have difficulties with gambling as our adolescent brain development is not fully mature until that age. The risk-reward analysis needed in gambling is an area that is one of the last to develop. So, it's not a good idea to start gambling before age 25.

In general summary:

  • Do not spend more than the equivalent of one hour per week (on an annualised basis) at all forms of gambling
  • Plan to gamble at a level that your expected loss per hour will not be more that you earn in an hour as a full-time employee
  • Save up a dedicated gambling bankroll before you start gambling and replenish that bankroll regularly regardless of actual results
  • Avoid gambling at casino games that have been speeded up technologically unless you are willing to trade down your wager appropriately

If you are unable to comply with this type of advice, then is gambling right for you? For the majority of people there really is only one “responsible” gambling message that makes any sense, which is “DON’T GAMBLE!

This above information was authored by Derek Webb, a successful poker player for many years, one of the most successful casino game creators and one of the few people to have profited from gambling related law suits. He has sold all casino game assets and retired, but does have an interest in a pending gambling law suit. Derek founded and funded the Campaign for Fairer Gambling and StoptheFOBTs in Britain. He is an investor in and director of Beanstalk HPS Ltd the company behind gamban®. Derek says “Poor, young and vulnerable people should not be targeted by the newer gambling technologies. There has been inadequate regulatory control of remote gambling and marketing. Gambling addiction and risks are a mental health and public health issue. gamban® is designed to create a counter-balance to provide health protection security for all."

Calling Online Casino, Bingo & Poker Operators

gamban® needs the support of responsible operators to help raise visibility, so that problem gamblers are aware of gamban® an effective tool to help manage compulsive gambling.

Please copy/paste this into your responsible gambling page on your website:

"If you wish to self-exclude from all online gambling sites and platforms, consider downloading gamban® at"

If you have any questions or suggestions, please email 

New & Improved Apps

We've been listening to your feedback. One of the biggest issues we've had to reconcile is how to ensure the highest level of protection across all devices without making the software restrictive and intrusive.

In short, we understand that our proprietary DNS 'gateway' approach – though secure and robust – came with regular connectivity issues, due to incompatibilities with ISPs, routers, configurations, system settings and operating systems.

With this is mind, we've completely redesigned the applications so that absolutely no DNS settings are required. The level of protection remains the same but the scope for issues with connectivity is minimised.

The new version (v3) will be available shortly. Watch this space.

Additionally, Android and iOS are soon to follow.

gamban® Updates

March 1, 2017

Over the next couple of months we will be rolling out major updates to gamban®.

In addition to the anticipated release of gamban® on Android, we will also be launching gamban® v3 – a simpler and more efficient version for mac OS X and Windows.

Our site is also undergoing changes with access to more information and support.

We will send an email when the new version launches and ensure all existing users are given access for seamless migration.

Tackling The Problem of Gambling Addiction

gamban® tackles a problem that’s more prevalent now than ever before – gambling addiction.

In the UK this year alone, 9m people will gamble online… 500,000 will become ‘problem gamblers’ (Independent 2014).500,000 gambling addicts sounds like ‘yet another statistic’, but to each and every problem gambler, there’s far-reaching consequences of broken families, depression and, in some cases, suicide.Of course gambling addiction isn’t limited to the UK.

Far from it.

It’s an epidemic in Australia and New Zealand; an ever-growing problem in Spain, Greece and Italy and becoming more and more prevalent in the US due to wavering regulations. For problem gamblers, willpower is often not enough – the determined addict will always find a way to gamble.

gamban® cannot possibly stop people 100% from gambling; it addresses the immediate accessibility of gambling on personal computers. The last thing problem gamblers need is for a computer or phone to be an ever-present electronic casino – and that’s where gamban® comes in.

Wishing you a Gambling-Free 2017

Last week John Myers’ sent out a heartfelt message urging people (particularly those who bet large amounts of money) to give gambling up in the New Year. We, too, wish you a gambling-free 2017.

In the next few months we’ll be releasing a massive update to the gamban® system which will drastically improve the connectivity issues some users have faced (mainly those with complex router configurations and unusual set-ups). We’re also working on bringing gamban® to mobile, on Android and iOS. The release date, as of now, remains unknown.

Strangely, gambling addiction still maintains a degree of stigma, yet the epidemic continues to affects millions of people around the world. It’s time to stand up and face the issue.

We recognise that installing gamban® is not the answer to gambling addiction but it can be a good starting point, creating enough ‘space’ to face additional avenues of addiction recovery and therapy, if required.

Happy new year and very best wishes,
Jack & the gamban® team

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