Cookie Policy

Last Updated: 14/10/2024

We use cookies and other similar technologies on our website.

What cookies are

A cookie is a small text file which is sent from our server to whatever device you use to view our site (desktop, laptop, smartphone etc.). The cookie is stored by your device and allows us to recognise it so that we can make our site easier to use. We only use these cookies where we have obtained your consent or where they are strictly necessary for the functioning of our website.

In this Cookie Policy, we will refer to cookies and similar technologies simply as “Cookies.” You may find further information about Cookies, including information about how to manage and delete them here, here and here.

What cookies do we use?

Cookie NameTypeReason for useHow long it is stored for
user_sessionNecessaryAuthenticating users and allowing access to secured resources.2 years
_csrf_tokenNecessaryEnsuring our site remains secureSession
social_tokenNecessaryAllowing session resumption during social login and registration.Session
required_licensesNecessaryAllowing session resumption after e-mail verification.Session
YII_CSRF_TOKENNecessaryUsed by LimeSurvey to ensure surveys remain secure.Session
LS-BRDASGRBVDYVWAHGNecessaryUsed by LimeSurvey to allow users to resume surveys from where they left off.Session
LS_{SURVEYID}_STATUSNecessaryUsed by LimeSurvey to prevent repeated survey participation.1 year
localeNecessaryUsed to redirect users to the correct localized pages.Session
countryNecessaryUsed to display content related to the specified country.Session
consent_prefsNecessaryUsed for disabling certain cookies and features based on the user's preference.2 years
viewed_tbs_alertNecessaryUsed to control the appearance of a TalkBanStop alert on the home page.2 years
viewed_tour_alertNecessaryUsed to control the appearance of a tour prompt for logged-in users.2 years
reset_tokenNecessaryUsed during the password reset process.Session
__zlcmidFunctionalUsed by Zendesk Chat Widget for user authentication.1 year
_gaAnalyticalUsed by Google Analytics to distinguish users.2 years
_gidAnalyticalUsed by Google Analytics to distinguish users.1 day
_dc_gtm_UA-118404959-1AnalyticalUsed by Google Analytics to throttle request rate.1 minute
G_AUTHUSER_HSocialUsed by Google Login.Session
G_ENABLED_IDPSSocialUsed by Google Login.Indefinite

We use Google Analytics in order for us to analyse visitor information such as browser usage and new visitor numbers. Any data collected by us is aggregated and anonymised unless we specifically have your consent for another use. You can read more about how Google Analytics works here. For _ga_cookies specifically, you can opt-out by using an add-on, available from Google here.

Cookie Settings

Any user may decide whether or not to accept Cookies. Users may set their browser so that they only allow cookies in individual cases, excluding the acceptance of cookies for all or certain cases and activate the automatic deletion of cookies when closing the browser.

To be clear, we always ask you for your consent to use any type of cookie other than strictly necessary cookies. You can block all cookies by activating the setting on your browser (including necessary cookies) but you may not be able to access all or parts of our site.