09/02/2026
Privacy is something we take very seriously. The nature of Gamban means requesting as little customer data as possible at sign up, and that data only being held for as long as is necessary. Our apps have never had any tracking or analytics capabilities, but to further safeguard user data on our website, we have recently replaced Google Analytics with Plausible.
Why do we use analytics?
Analytics is important for measuring and improving our service. Things like page views at various parts of a user journey help us to understand more about our users’ needs, so we can make changes accordingly.
Why did we make that change?
Your privacy matters, and we believe Google Analytics has become too intrusive, doubling down on tracking and following users across all of their browsing activity.
Plausible doesn't use cookies, build profiles, store personal data or follow you around the internet.
It also means Gamban is one less website where you have to accept or reject the cookie notice.
Plausible is also lighter and faster, so pages load more efficiently, resulting in a better user experience.
We limit the information shared with third parties to an absolute minimum. In past years, we moved our email marketing and sales metrics to a completely in-house solution.
We also recently moved our support ticketing system in-house, and access to that data is only possible through our internal network with strict controls. This leaves only our payment processors and communication providers as the third parties with whom we share data.
Our team has also reduced reliance on third-party machine translation services, instead translating customer support queries (when an agent doesn't speak the language) locally using privacy-preserving translation software.
This change means stronger privacy, faster performance and a better experience for everyone.
What information do you need to sign up for Gamban?
We will need an email address to get you started. Your email is used so we can contact you about your account if needed, but you don’t need email verification to access Gamban.
If you prefer, you can use a temporary email address to create the account.
You’ll also be asked for your name, but this doesn’t have to be your real name.
There’s no advertising, marketing, tracking, or behaviour-based profiling going on in the background. Access to personal data is tightly limited internally, managing access entry points accordingly. We don’t use cross-site tracking or third-party trackers on the app.
Signing up to Gamban can sometimes feel like a hard step, so we want to make it as easy and anonymous as we can.
Learn more on our privacy and cookie policy here.
